Business Office Assessment ◦ Backlog Reduction ◦ Early Out Billing ◦ Bad Debt Collections
Business Office Assessment
An in-depth review of receivables-related areas in your business office.
Benefits
- Management receives a written, unbiased evaluation of business office activities.
- Policies and procedures can be updated.
- Significant productivity improvement.
- Are your days in receivables at an unacceptable high?
- Are backlogs of accounts hampering your cash flow?
- Are insurance carriers reimbursing you correctly and promptly?
- Is your staff able to keep up with the flow of accounts?
An in-depth review of receivables-related areas in your hospital:
- Admissions
- Emergency Department
- Outpatient
- Insurance billing & recovery
- Credit and Collections
- Discharge Financial Counseling
- Policies & Procedures review.
- Staffing recommendations
- Work methodology analysis
- Definition of training needs
Many providers are hampered by a large backlog of receivables. HRS can manage your backlogged receivables and help increase your cash flow.
Benefits
- Frees your employees to focus on current, more productive receivables.
- Monthly reports are provided to detail all account activity.
- A special introduction letter is sent each patient to identify HRS as your billing agent.
- Accounts are collected at a low fee.
Early Out Billing
Let Hospital Receivables Service manage your current patient
receivables.
Benefits
- A special billing process for handling non-collection agency accounts.
- Frees billing employees for other tasks.
- HRS acts as your billing agent.
- Your approach in handling accounts is emulated.
- Patients are comfortable with the process.
- Accounts are closely monitored.
- Patients receive phone calls when payments are not made.
- HRS employees are professionals with many years experience working with patients.
Please see the flowchart for an example.
Bad Debt Collections
Medical Debt Management, Inc., a wholly-owned affiliate of HRS, can smoothly
turn your medical bad debt accounts into cash.
Benefits
- MDM only works medical bad debt accounts.
- Professional medical bad debt collectors are trained in the Fair Debt Collections Practices Act.
- Optimum results are obtained.
- Patient complaints are minimized.
- Accounts can be submitted on paper, computer diskette or by e-mail.
Please see the basic accounting flowchart for an example.
Complete this form for more details.