Mr. Fixit
Each month, John Shell will address Business Office issues. John has worked in and assisted medical business offices for 35 years.
"Garbage In, Garbage Out"
G.I.G.O. is an old data processing term. It also applies to your ability to
process insurance claims in a timely manner. "Garbage" data gathered at
admission will result in claims-filing problems tying up employees' time and
reducing reimbursement.
How can you focus your admissions team on producing a perfect registration so your billing team won't have to waste valuable time correcting pertinent data in order to bill and re-bill the claim?
The first step is to create a team spirit that involves both groups. When registration sees how their work impacts the billing process, they are more motivated to get the necessary data for billing a garbage-free claim.
Teamwork gets them working as a team.
Our company assists providers by conducting registration seminars to motivate and teach employees registration basics. This can include policy and procedure reviews. E-mail us for more information.