Billing and Collection Practices
Difficulties and confusion over hospital billing & collection practices have received increased public scrutiny. Hospital Receivables Service, Inc. and Medical Debt Management, Inc. are committed to maintaining the highest principles regarding billing and collections for member hospitals:
- All patients will be treated with dignity, respect & compassion.
- Whenever possible, patients will be advised of the hospital’s charity policies and financial assistance programs.
- Patients will receive prompt response to any questions regarding their bills and collection policies and practices.
- The billing and collection policy will be fair, clear, concise, correct and patient-friendly.
- HRS & MDM will work closely with member hospitals to ensure that each member’s specific policies & guidelines are followed.
- HRS & MDM will, whenever possible, use the language of the patient or the patient’s family.
Company Information
Hospitals and physicians are under ever-increasing pressures to improve cash flow and hone receivables management skills. Hospital Receivables Service has five valuable services to assist healthcare providers.
Spend a few minutes reviewing our services and contact us if you have any questions.
Company Information
Hospital Receivables Service, Inc., along with two affiliates, provides medical receivables management services for hospitals and physicians.
- HRS has provided medical receivables management services to providers since 1956.
- HRS is endorsed by the Texas Hospital Association and the Oklahoma Hospital Association.
- HRS is a 501(c)3, not-for-profit, hospital-owned organization.




